Delivery Information

Customers from the European Union

All ordered and available products will be shipped the following working day. In case the ordered product has run out - we will ship it after refilling our stock (you won't have to wait for the available products - such will be shipped immediately).

For all orders from EU countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Germany, Greece, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Portugal,Poland, Slovakia, Slovenia, Spain, Sweden, The Netherlands and United Kingdom, all we need is a confirmed VAT/turnover tax identification number. You'll get an invoice with zero VAT value. No more arduous customs clearance, just an invoice!

Private customers:
You'll get our products directly to your address (in such a case, the assortment has an added VAT value according to the Romanian rate, 24%).

Our offer is ex-works, Bucharest,  Romania. When finalising order, the Customer chooses payment and delivery type.

If you let us organize the transport - you will be always informed about its cost before shipment. And if you will not accept the costs - you will have the right to resign from the order. The choice of transport type depends on the value and size of the ordered product.